Privacy Policy

Afilsnag DigitalPass GmbH ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our site and our services. Afilsnag DigitalPass GmbH, located at 15 Lindenallee, 10117 Berlin, Germany, is the controller responsible for your personal data.

What Information We Collect

We may collect the following types of personal information:

• Information You Provide Directly: This includes information you provide when you contact us, request information, or otherwise interact with our online platform. This may include your name, email address, phone number, company affiliation, and any other information you choose to provide.
• Information Collected Automatically: When you use our site, we may automatically collect certain information, including:
  • Log Data: Information about your use of our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve our site and personalize your experience. You can control cookies through your browser settings.
• Information from Third Parties: We may receive information about you from third-party sources, such as business partners or publicly available sources.

How We Use Your Information

We may use your personal information for the following purposes:

• To Provide and Improve Our Services: To operate, maintain, and improve our site and services, including providing customer support and troubleshooting.
• To Communicate with You: To respond to your inquiries, provide you with information about our services, and send you important updates and notifications.
• To Personalize Your Experience: To personalize your experience on our site and provide you with content and features that are relevant to your interests.
• For Marketing and Advertising: To send you marketing communications about our products and services, where permitted by applicable law. You may opt out of receiving marketing communications at any time.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
• For Other Legitimate Business Purposes: To conduct research and analysis, prevent fraud, and protect our rights and property.

Legal Basis for Processing

Our legal basis for processing your personal information depends on the specific context in which we collect it. Generally, we process your personal information on one or more of the following grounds:

• Your Consent: Where you have given us your explicit consent to process your personal information for a specific purpose.
• Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests. These legitimate interests include providing and improving our services, communicating with you, and marketing our products and services.
• Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analytics, email delivery, and customer support.
• Business Partners: We may share your information with our business partners in connection with providing our services.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Other Third Parties: We may share your information with other third parties with your consent or as otherwise permitted by applicable law.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your country. We will take appropriate safeguards to protect your personal information in accordance with applicable law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal information, subject to certain limitations:

• Right to Access: You have the right to access your personal information that we hold.
• Right to Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Right to Erasure: You have the right to have your personal information erased under certain circumstances.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights.

To exercise these rights, please contact us at 15 Lindenallee, 10117 Berlin, Germany.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at 15 Lindenallee, 10117 Berlin, Germany.